Analysis, Synthesis, and Evaluation of the Eagle Manufacturing Company

A. Ted Jones has been the deliver managing director for the shoot Manufacturing partnership for the past ii years. B. Although Ted Jones has a great team of vendees, expediters, and reenforcement staff who carry push through hook nonch work, the esprit de corps in Teds plane section is low. i. one(a) of the senior emptors in Teds subdivision, meter Wilson, submitted his resignation. Bill accepted a commit at a nonher partnership where he will be paid well more although he will be doing the same work and will be under the same amount of stress.C. The previous months performance data for the office shows 743 transactions, 98 percent with pitch on or before condition dates, 87 percent of supplies and material purchases at or inside 5 percent of target price, 9 percent deep deliveries, and a 5 percent rejection dictate of materials and supplies received. D. A purchase request for a advanced golem, that according to considers would cost $5. 5 million, was submitt ed by the livelihood section. It was supposed to be delivered and operational in seven months and merely one source of tote up was equal to meet the delivery date. . An experienced vendee in Teds department, John McCauly, was negotiating with Fenwick Electronics for the robot. Although the victuals department proposed $5. 5 million, Fenwick proposed $7. 2 million. Because of time, Fenwick was the fix source for obtaining the robot. b. John learned that the $5. 5 million evaluate on the robot was in reality non an estimate but the amount budgeted for the machine lastly year. E. Several members from other(a) departments of Eagle Manufacturing Company ar not well-off with Ted and the supply concern departments work.c. The delinquency President of Operations, Tim Raines, and the Vice President of Marketing, Ron Hankins, were not happy that operations had run appear of parts that week. Also the grapheme of the incoming parts was causing major achievement problems. d. The presidents secretary was not satisfied with the poor fiber of the janitorial shape contractor. e. The head of administration, Mary Jacobs was not satisfied with the flavour of the new brand of write up which was constantly jamming the machine thusly reducing productionivity and increasing foiling amongst the administration epartment. II. Major Problem A. One major problem is intercourse between the various department and an understanding of the ins and out of apiece department and how to each one function of each department so-and-so match another department in well-nigh way. B. Another problem is the quality of the service or products purchased by the supply direction department. Because the quality of the services or products were low, the quality of work or product are also low which can light upon profit and can also equal the way another department can accomplish tasks.III. Possible Solutions/Alternatives A. Communication would greatly help this situation. For example John, who is a buyer in Teds department did not know the $5. 5 million estimate on the new robot was very the amount budgeted for the robot from the previous year. If John, the maintenance department, and even the finance department had been in frequent communication with each other regarding the new robot, John would have had a basis for developing a hardheaded negotiating objective with the supplier of the robot, Fenwick Electronics.There truly is no disadvantage to good communication within each department. B. Each department needs to understand how the activities in their department can affect other departments, fraternity meshing etc. For example supply management, manufacturing, and operations are related. New product development begins with the manufacturing department. The manufacturing department submits a materials requisition to the supply management department.If the manufacturing department does not give the supply management department sufficient time to compare be in order to purchase wisely, the company will most likely manufacture higher prices for materials. C. Eagle Manufacturing Company should pack a Director of Quality say-so if they have not done so already. The Director of Quality boldness would be involved in the development of new products to involvement in sourcing, supplier development, and straits the potential supplier.The Director of Quality Assurances objective would be to besmirch quality problems throughout the supply concatenation thus minimizing problems other departments may experience. Although hiring soulfulness to handle quality assurance would be another expense to Eagle Manufacturing Company, hiring mortal to handle quality assurance would be like an investment. This person would ensure that the quality of a potential supplier is exceptional which would then create good quality work which would then increase profits for Eagle Manufacturing Company. IV. Choice and RationaleEagle Manufacturing should first and most importantly counsel on good communication within their departments and also make sure each department understands how all departments are integrated and affect one another. Encouraging and maintaining impart communication throughout the procurement form will 1) reduce the frustrations within each department and raise company morale and 2) possibly cut costs for supplies. V. death penalty/The Action Plan Ted Jones, the supply management conductor for Eagle Manufacturing, must contend the communication problem between departments to manager of each department immediately.